“All evolution is co-evolution, all development is co-development, and all success is co-created.” – Prof. Peter Hawkins
Serpentine queues outside the airport of a popular tourist destination, waiting to get into the airport. At every point in the process till boarding, there were serpentine queues with a lot of scrambling, jostling, and some raised voices. The nightmare of travel post-pandemic (not sure about that) and the start of the endemic.
A very small airport with multiple airline carriers and two parking bays. At that moment, there were:
- A minimum of four airline carriers whose passengers were waiting to board the airline,
- Two airline passengers disembarking, and
- An unknown number of passengers and aircraft circling in the air.
An airline staff member was reassuring all passengers waiting for security checks and boarding, explaining the reason for the delay (due to the bottleneck of only two parking bays impacting all airlines). The staff asked all passengers from other airlines whose departures were immediate to come forward, thereby reassuring all passengers that they would not miss their flight due to the long queues.
Interdependencies are common to all teams and systems. High-performing teams recognize this systemic nature of interdependence within and between teams and collaborate with each other to meet individual and team outcomes.
